Ballsy proudly offers a money-back satisfaction guarantee on all of our personal care products. If for any reason you’re unhappy with your purchase within 30 days of your order you can fill out a return request for a full refund (minus the cost of shipping.) It’s our ultimate goal to make sure our customers love their Ballsy products.
Boxers Return & Size Exchange Policy
- Boxers must be 100% unused in order to return or exchange them and be complete with tags and in the plastic bag they arrived in for obvious reasons.
Note: If you are experiencing the error "order number is not found," check to see if "BL" was included in the order number on the return form. If "BL" is included in front of the order number, the order will not be found. Remove "BL" from the front of the order number when filling out the form.
Amazon Return Process:
To set up a return for your Amazon order, complete this through their site.
- Log in to Online Support using your Amazon credentials.
- At the bottom of the screen, click Returns and Refunds.
- From there, follow the onscreen instructions to complete your return.