Life happens and we hate to see you go, but we understand that you may need to cancel your Ballscription.
If you need to make any changes to your upcoming subscription order please complete this before the charge date. After the order has been processed and you need to make changes or cancel please contact us immediately and we can attempt to make any adjustments before this gets too far into the shipping process.
Please note that if you are having issues logging into your account, this may not be activated. If you have not activated your account you can do so by clicking here.
- Log into your Ballsy account
- Click on "Account Details", and scroll to the bottom of this page until you locate the section Your Plans.
- In this section, you will have the option to select Cancel Plan. A pop-up will appear asking you to provide a reason for canceling. If you have too much or want to delay one month you have the option to do that. If you still need to cancel, select your reason and click on Cancel Plan.
- You will receive an email that your Ballscription was canceled.
You can also reactivate your plan any time by clicking “account details” scrolling down to the bottom and clicking “reactivate plan” under “Your Plans”
We are NUTS about our customers, so if at any time you need help with a subscription please reach out and we would be more than happy to help.