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Orders
- Do you ship outside of the US?
- Do you offer free shipping?
- Can I charge the Nose and Ear trimmer with the same base as the B2 Body Trimmer?
- Do you ship to PO Boxes?
- What is your shipping policy?
- How can I apply a promo code or coupon? See all 9 articles
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Returns, Replacements, and Warranty
- What is your refund policy?
- How can I get a replacement?
- What is the return policy?
- The item I received is damaged or defective, what should I do?
- What is the warranty policy?
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Ballscription and Ballcoins
- How can I create a Ballscription?
- How can I cancel or reactivate my Ballscription?
- How can I update my subscription delivery date?
- How can I add or change the items in my subscription?
- How can I update my personal subscription information?
- How can I see my order history? See all 7 articles
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Account
- I forgot my account password. How can I log in?
- How do I create a Ballsy account?
- Do you have an affiliate program?
- Do you accept wholesale orders?
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Product Questions
- Does the Ear and Nose Trimmer have Different Heads?
- How long will the 16-ounce Good Head Shampoo and Conditioner last me?
- Why is my product not lathering?
- Does the Nose and Ear Trimmer come with a travel bag or case?
- How long do I need to charge the Nose and Ear Trimmer?
- How do I charge the Nose and Ear Trimmer? See all 15 articles