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Ballsy Help Center

  1. Ballsy Help Center
  2. Ballsy Help Center
  • Orders

    • Do you ship outside of the US?
    • Do you offer free shipping?
    • Can I charge the Nose and Ear trimmer with the same base as the B2 Body Trimmer?
    • Do you ship to PO Boxes?
    • What is your shipping policy?
    • How can I apply a promo code or coupon?
    • See all 9 articles
  • Returns, Replacements, and Warranty

    • What is your refund policy?
    • How can I get a replacement?
    • What is the return policy?
    • The item I received is damaged or defective, what should I do?
    • What is the warranty policy?
  • Ballscription and Ballcoins

    • How can I create a Ballscription?
    • How can I cancel or reactivate my Ballscription?
    • How can I update my subscription delivery date?
    • How can I add or change the items in my subscription?
    • How can I update my personal subscription information?
    • How can I see my order history?
    • See all 7 articles
  • Account

    • I forgot my account password. How can I log in? 
    • How do I create a Ballsy account?
    • Do you have an affiliate program?
    • Do you accept wholesale orders?
  • Product Questions

    • Does the Ear and Nose Trimmer have Different Heads?
    • How long will the 16-ounce Good Head Shampoo and Conditioner last me?
    • Why is my product not lathering?
    • Does the Nose and Ear Trimmer come with a travel bag or case?
    • How long do I need to charge the Nose and Ear Trimmer?
    • How do I charge the Nose and Ear Trimmer?
    • See all 15 articles
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